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Qualstar Maintenance & Support Programs
Computergate provides Qualstar customers with technical support on the complete range of Qualstar products. Additionally, we also offer installation and maintenance services for Qualstar Tape Libraries and parts.
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Qualstar XLS Enterprise Library System
The four models and two expansion units of high-density XLS can be combined to yield cost-effective solutions from 250 TB to over 15 PB.
Qualstar TLS-4000
With eight distinct models, the TLS-4000 family offers the widest range of capacity from 1.4 TB to over 312 TB in one to twelve drive configurations.
Qualstar TLS-8000
The TLS-8000 features high-cartridge capacity and data transfer rates with six library models that house one to eight drives.
Qualstar RLS-Series
The RLS’s Simply Reliable automation technology and its nine RLS, AIT, and LTO models set a new storage density standard that allows customers to store over 70 TB in just 5U of rack space.
Click here for more information on Qualstar products
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Qualstar Support and Services
Australia Hotline: 1300 137 585
New Zealand Hotline: 0800 507 560
Asia Hotline: 001 8000 2500 001 (Singapore, Thailand, Hong Kong)
00 8000 2500 001 (Malaysia)
E-Mail: Qualstar Support & Warranty requests
Web Support Portal: On-line Service Request
Helpdesk is available Monday - Friday: 8:00am - 6:00pm (EST)
NOTE: Excluding Australian Public Holidays
Computergate offers a service for Qualstar Equipment on selected ‘Service Level Agreements’ from Next Business Day to 24hrs x 365 days . To schedule this service please contact us or email to discuss this further.
For any further information regarding Qualstar products or service, please call 1300 748 663 and any of our sales staff will be very pleased to discuss your Qualstar sales or support requirements.
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